Our Policy
All accessories are considered Final Sale and cannot be returned or exchanged.
Returns are authorized for unworn apparel with all tags and labels attached.
When a Product is authorized for return, you can return it/them to:
Karen Nicole Collection
PO Box 733
525 Triibble Gap Road
Cumming, GA 30040
- Returns/exchanges must be made within 30 days of delivery.
- All items must be unworn, unwashed, and in original packaging.
- For any authorized return or exchange, you (the customer) will cover the return shipping.
- Once your item(s) reach our warehouse, your refund or exchange will be processed within 10 business days.
- Final sale items cannot be returned or exchanged.
In the event that your item is damaged or defective please email us within 7 days at skylr@karennicolecollection.com with your order number and a photo of the damaged/defective item and we will be happy to provide further assistance.
Shipping:
Most orders are processed within 2-3 business days and generally take 3-6 business days from shipment date to be delivered. However, made to order apparel is processed within 10 business days. Once your order ships, a shipping confirmation will be sent to you with tracking information. Please note that while we don't foresee any delays after the parcel has shipped, these events may occur. Please contact us in the event that our carrier is delayed, and we will be happy to help locate the parcel for you.